Our 365 24/7 technical support is available for emergency technical support over the Christmas period 0345 070 1057.
Read our warranty terms and conditions to find out everything you need to know.
Read warranty Ts and CsBefore your warranty can be registered, your Potterton Commercial heating product needs to have been commissioned. To book your commissioning with Potterton Commercial please complete our book a commission form.
Do you need to register a warranty?
If your boiler was purchased from 1st January 2020 and has been commissioned by Potterton Commercial (or an appointed agent) your product will have automatically been registered for a 5 year parts and labour warranty*
If your product has not been commissioned by Baxi Commercial Solutions, then please complete the warranty registration form below and supply the required documents. Subject to registration within 30 days of commissioning. Full Terms and Conditions apply - visit Potterton Commercial's terms and conditions.
Where multiple appliances have been installed, please complete a new form for each product.
If you have domestic appliances, these can be registered here.
Everything you need to know about Potterton Commercial's warranty terms & conditions.
If you require aftersales assistance, contact our customer support team.